Welcome To

About Us

Mall Solutions is a specialist commercialisation partner to retail destinations. Founded by industry pioneer Byron Lewis, one of the leaders in the commercialisation industry in the UK and Europe and with over 20 years’ experience.

Working closely with Landlords, Assets Managers and centre management teams our expertise includes mall retail kiosks, pop-up shops, brand experience, customer acquisition and vehicle promotions, digital and ambient media, vending and car park activations. Every opportunity is managed with a focus on commercial performance, operational excellence and guest experience.

As a partner we build our commercialisation strategy to align with the vision of each venue, developing a resource plan which aligns to the needs of the asset.

With a team of more than 30 Client Services Professionals managing over 85 schemes across the UK, our portfolio spans destination shopping centres, regional malls, community centres, retail parks and mixed-use environments.

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Services

We see ourselves as an extension of our clients’ teams. Building strong working relationships, understanding the operational realities of each asset and becoming fully aligned with our clients’ objectives is central to how we work. Our experienced Client Services team integrates seamlessly with asset management and centre management teams, providing trusted day-to-day support, commercial expertise and hands on delivery.

Every instruction starts with understanding the asset, its guest profile, operational requirements, commercial ambitions and long-term vision.

From there, we develop tailored commercialisation strategies and business plans with input from all key stakeholders, ensuring every opportunity supports both revenue growth and the wider goals of the venue.

Our approach is flexible and collaborative. For some clients, we provide a fully managed onsite commercialisation function acting as part of the centre management team. Others benefit from hybrid or remote support, strategic consultancy or specialist project delivery where additional expertise is needed. Our clients gain access to an experienced team with deep sector knowledge, strong commercial relationships and a proactive, solutions-focused mindset.

Commercialisation strategy

Income growth and revenue optimisation
Asset audits and programme reviews
Rate card reviews and pricing strategy
Commercial team structure guidance
Brand mix and category planning
Commercial activity standards reviews
Implementation and operational planning
Specialist project delivery and consultancy support
Business planning

Commercialisation Delivery

Long term and seasonal mall retail kiosks
Pop up shops
Brand experience promotions
Customer acquisition and vehicle promotions
Digital and ambient media
Vending and car park activations
Operational delivery
Licensing, health & safety and compliance
AML checks, revenue collection and reporting

Venues

We connect brands, agencies and retailers with the right locations to reach the right audience. From pop-ups and kiosks to experiential campaigns and promotions, we provide access to over 85 venues supported by an experienced team that manages the entire process.

Our portfolio spans the breadth of the UK and includes destination shopping centres, regional malls, community centres, retail parks and mixed-use environments. We have developed a booking system to make the booking process easier for anyone interested in booking our clients space. To explore our venues please follow the Showcase Link below.

Book Space – Explore Showcase

Clients

“Mall Solutions are a highly valued partner at Peel’s premier outlet destination – Gloucester Quays – consistently delivering exceptional commercialisation and mall activation services that enhance both the experience and performance of our asset. The MSE team combines deep sector expertise with a bespoke, proactive and innovative approach that protects the character of the scheme. This enables us to maximise income generation whilst maintaining the premium standards expected within a busy, cross-over outlet shopping destination.”

Paul Carter, Asset Director
Peel – Gloucester Quays

“Mall Solutions have been consistently impressive. Their professionalism, commercial awareness, and ability to manage a wide range of stakeholders have added real value across the scheme. Mall Solutions bring a clear strategic approach to commercialisation activity, ensuring opportunities are maximised whilst maintaining strong relationships with all parties involved.”

Peter Beagley, Centre Manager
Kingdom, Glenrothes

“We decided to proceed with Mall Solutions due to their experience managing super regional shopping centres and their understanding of the resource requirements for Merry Hill. In addition to embedding the centres Commercialisation Manager within their team they added support with a new team member and the introduction of their automated system which significantly reduced administrative workload allowing for more focus on sales. The on-site MSE team are valued members of the Merry Hill management team and with the support of the senior MSE team have a clear understanding of how to deliver the commercialisation strategy to achieve the centre’s vision.”

Jonathan Poole – Centre Manager
Merry Hill, Dudley

“Following the most recent extension our partnership with Mall Solutions at the centre:mk will extend past 10 years. Key to our decision to extend was the stable team on site, supported by a capable head office and the MSE teams reactive and proactive approach to the latest market trends, which has led to the identification of new income streams. Throughout their time at centre:mk MSE have consistently delivered award winning commercialisation utilising the breadth of commercialisation activity they are able to deliver which varies from large scale national brand experience to innovative solutions to support local independents.”

Kevin Duffy – Centre Director
centre:mk, Milton Keynes